The Betts Group Corporate Social Responsibility Policy


Stephen Betts & Sons Ltd, a family run business, are a precious metal specialist, established in 1760 with over 250 years’ experience in the trade. In terms of what Corporate Social Responsibility means to Stephen Betts Ltd, this is how we impact and engage with our employees, the community, suppliers and the environment. Stephen Betts Ltd undertakes significant activities in these areas.


  • We value our Employees

Our employees are an integral part of ensuring the continued success of our business. This applies to employees in both offices, workshops and stores, who are vital in offering our customers an unrivalled experience. We believe that our employees should be treated with respect and dignity and work in an environment that is free from harassment and unlawful discrimination.

Stephen Betts Ltd is an inclusive organisation committed to fairness, equality of opportunity and diversity in all its employment practices, policies and procedures. We strive to provide a dynamic and open workplace where the rights, needs and unique contributions of every member of our diverse teams are respected and valued. In return, we expect our colleagues to contribute to our company culture by embodying our common values and provide our customers with a best in class experience. We are committed to ensuring we have a healthy and educated workforce whose views are listened to and respected. We nurture ambition and ensure that all employees can develop relevant skills and knowledge to enrich their contribution and carve their own career path.


  • We value our Suppliers

We are committed to ensure that all our suppliers have good business ethics and they meet and exceed the standards required. We aim to develop relationships built on shared trust and communal responsibility.

Through our Supply Chain Policy, we require all suppliers to adhere to Human Rights principles, including: 

    • Ensuring employment is freely chosen
    • Freedom of association and the right to collective bargaining are respected
    • Working conditions are safe and hygienic
    • Child labour is never used
    • Living wages are paid
    • Working hours are not excessive
    • No discrimination is practised
    • No harsh or inhumane treatment is allowed



  • We value our Environment

We strive to conduct our business in a responsible, sustainable manner in order to protect the environment. We are committed to ensuring that we reduce our environmental impact and continue to improve our environmental performance as an integral part of our business strategy and operating methods. We are in the process of building a state of the art new manufacturing/retail facility as well as a tourist attraction which will encompass as many of our environmentally friendly improvements as possible.



  • We value our Community

We are committed to building where possible relationships with the wider community including national and local concerns. At Stephen Betts Ltd we encourage charitable giving and for our staff to engage in this process. We work with a number of charities including the Royal British Legion, Salvation Army, animal charities and charities within the Jewellery Industry. We are located across 3 sites and offer employment to the local communities and work with them to keep our environment safe.

In offering Single Mine Origin gold, we have close connections with the mine and it’s community and work with them in ensuring that they are building a future for their families in the years to come.



  • We value our Customers

We aim to build long term relationships with all our customers and other stakeholders by understanding their objectives as they evolve over time and meeting their needs. We aim to give fair value, consistent quality and reliability. We aim to have the highest professional and ethical standards and will be honest, open and transparent in all our dealings with customers.

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